DESIGN AND IMPLEMENTATION OF WEBSITES FOR TRANSPORT COMPANIES (CASE STUDY OF ABC TRANSPORT COMPANY NIG. PLC)

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Price: 2000 Naira (BSC, MSC)

CHAPTER ONE

INTRODUCTION

1.1 Background of the Study
Many events have demonstrated that successful e-business is those that recognize the needs of their target users and match them with relevant content in web pages.
We are now in the age of knowledge and the phrases “knowledge is power” and “content is the king” are often used in reference to any business conducted on the internet.
The term e-business and e-commerce are often used interchangeably though they have different meanings. E-commerce refers to the aspect of entire business involving exchanges among customers, business partners and vendor. E-business on the other hand encompasses all these element in e-commerce and also include operations that are handled within the business itself, such as production, development, corporate infrastructure and product management.
Currently, the online medium enables people to pay bills, write and cash cheque, trade stocks, take out loans, mortgage their houses and manage their assists from the comfort of their homes of offices.
In the information age, money has begun to be augmented by such techniques as smart cards and digital cash. Intelligent programs handle the financial and logistical aspects of interactions between individuals and corporations on the internet.
People need only the network connection, a computer system or a form of payment to do an e-business. People needs to access product and services of an individual, institution and corporation on a daily, weekly monthly or even on yearly basis. They also expect reliable, financial. Fast and user – friendly services have higher success rate. These benefits of e-business are also felt in the academic institution by the transaction of payment and registration system. This will offer among other things effective customer service and streamlined supply-chain management, the strategic management of distribution channels and the processes that support them.
This dynamic website will encompass the e-payment and e-registration system designed with hypertext mark-up language (HTML), cascading style sheets, Java script, PHP and a database program. The site will be accessed using any browser such as internet explorer, Mozilla firefox, Opera, Netscape.

Although transportation has liberated man and makes him more mobile, his increasing reliance on vehicular movement has conferred great facilities on him and his activities. The greatest culprit of all the modes of transport is road of which traffic accident is the most disturbing repercussion of its use.
Road traffic accident is therefore an issue of great international concern as it has emerged as the single greatest source of death all over the world. In the developing countries where the number of motor vehicles relating to population is generally much lower than in the developed countries, fatalities from automobile crashes are higher. It has been shown, for instance, that accidents in developing countries cost almost one percent of these countries Annual Gross National Product utilizing scarce financial resources they can ill-afford to lose (Akpoghomeh S. (1998)).
Nigeria, with a total land area of 910,771 square kilometres and human population of about 167 million, is the most populous country in Africa, and the 7th most populous nation in the world. Its large land mass and burgeoning population correlate with its high level of vehicular population estimated at over 7.6 million with a total road length of about 194,000 kilometres (comprising 34, 120 km federal, 30,500 Km, State and 129,580 km of local roads). Nigeria ranked as the country with the second largest road network in Africa in 2011. Its population density which varies in rural and urban areas (approximately 51.7% and 48.3% respectively) translates to a population- road ratio of 860 persons per square kilometres indicating intense traffic pressure on the available road network. This pressure contributes to the high road traffic accidents in the country.
1.2 Statement of the Problem
The problems of the existing system, which the new system is developed, to tackle are:
i. Problems encountered by the customers in payment booking tickets in pursuit of their business objectives
ii. Inconveniences faced by the customers on the queen to pay and collect the transport tickets.
iii. Increase of paperwork on the various offices of the transport companies.
iv. Difficulties on the financial information/account of the transport company since the old system at times leads to the loss of receipt of payment.
1.4 Objectives of the Studies
The objectives of this project work include the following:
i. To reflect a professional image of the transport companies to the client, more obtainable and accessible than visiting the various offices of the transport companies.
ii. Ownership of a website provides your customers with much more needed information than a television, commercial or classical advertisement.
iii. Giving customers the ability to access the web at any time for accurate real time information processing
iv. Reduction of the volume of paperwork in the various offices of the transport companies.
v. This website becomes a database tool that gathers valuable contacts or sales information from prospective client.
vi. This study will provide an insight into the latest trends, procedures, product and services obtained from the well-known commercial transportation companies like ABC transport limited.
1.5 The Significance of the Study
On-line ticketing increase the speed with which access is made to data. Hence data can be retrieved or processed when necessary. However, in on-line ticketing and travel reservation system data are:
i. Collected in full with accuracy
ii. Generated at appropriate time
iii. Kept up-to-date and accurate in file process properly, accurately to provide good information.
1.6 Scope and limitation of the Study
The extent to be covered in this project is the designing and implementation of on-line ticketing and travel reservation system.
The limitations are time and cost of transportation constraint, lack of fund in carrying out the project work and insufficient material such as textbooks.
This project work ranges from the following:
i. History of the ABC transport company limited
ii. E – commerce and E – business of the organization.
Iii Achievement of this organization
Iv A server – side page for viewing the information submitted by the customers.
v. Frequently asked questions about this system
vi. Post your problem and comment forum.
1.7 Definitions of Terms
i. Browser: This is a program that allows user to access documents on the World Wide Web (WWW). Browsers can be either text or graphic.
ii. E-Ticket: E-ticket (electronic ticket) is used to represent the purchase of a seat for a passenger through a website. This form of ticketing is rapidly replacing the old paper tickets. It exists only as a digital record in the transportation industry.
iii. Graphics: This is the picture that computers display. Not text but just about everything else.
iv. Internet: Internet (international network of computer) is a system of computer network connected to one another from different parts of the world, forming a very large network. Internet is an example of global area network.
v. Online: This is when something is connected to a computer or controlled by a computer or to the Internet.
vi. Protocol: This is the agreed method computer used to communicate with each other. It can be also define as a convention or agreement between the operating system of two machines on what messages may contain.
vii. Reservation: This means arranging for a seat, ticket to be kept for the use of a particular person.
viii. Server: This is a program or a computer that responds to request from other program and delivers the requested document. It can also be defined as a central computer that supervises the control of the network activities of other computer on a network.
ix. Transportation: Is the means of traveling from one place to another.
x. WebPages: This is an individual page on the Internet. Every time you click on a link you are taken to a new web page.
xi. Website: It is a collection of related files this term describes a particular company’s users, or organization’s web pages served up by a web server.
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